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Advice to Joel – Managing Staff

June 18, 2013

Joel used to work for me and we had lunch just before he was starting in a new position where he would be responsible (for the first time) for hiring and supervising quite a few staff people.  He asked me if I had any advice for him.

Property-Management-Its-Actually-About-The-People-Not-the-Case-Law

Here it is:

  1. Treat your staff the way you would have liked to be treated when you were in their position
  2. Establish unequivocal standards, be consistent and don’t compromise… even if it delays getting something out
  3. You cannot grow if you are not able to delegate effectively and empower your staff to make decisions.  Be clear, concise, patient, set realistic deadlines and allow time for review
  4. Try to give positive comments just before they go home each day
  5. Develop a culture that makes people want to work for you

 

This is great advice for anyone in a position where they are managing people.

3 Comments leave one →
  1. shalomray permalink
    June 18, 2013 11:43 am

    Ed –

    Great advice, particularly the third point about delegation and empowerment. Good, decent professionals can implement the other four points rather easily because they do not involve giving up control of projects and procedures. But delegation and empowerment means letting go and is probably the most frightening part of being a manager/leader. Training your people correctly and giving constant constructive feedback enables delegation and empowerment. You may occasionally stumble, but will succeed more often than not. And that leverage will enable you to take your business or practice to the next level.

  2. Robert Nagler permalink
    June 18, 2013 1:17 pm

    Hi Ed you have result program and have time set for each task. All result should with out
    error before submission to the client.
    Just a few additions to you post

  3. June 19, 2013 3:53 am

    Thanks guys for the great comments.

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